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Why am I not able to log in or navigate a coupon website using Internet Explorer on Windows?


If you are experiencing issues with log in, unable to clip a coupon, or the print button is non-responsive, you may have all cookies blocked or JavaScript disabled.

1

Verify Cookies are not blocked:

  • Click Tools on the menu bar.


Note:If your Internet Explorer menu is hidden, click the ALT key to make it visible .

  • Select Internet Options to open the Internet Options window.

  • Click the Privacy tab to enable cookies.

  • Change Settings to Medium or Medium High.

  • Click Apply then OK to close the window.

  • If you made changes to cookies, go back to the website to see if the problem is resolved.
2

Verify JavaScript is enabled:

  • Click the Security tab to enable JavaScript.

  • Select Internet.

  • Click the Custom Level button to open the Security Settings window.

  • Scroll down to the Scripting section.

  • Click to check the Enable option for Active Scripting.

  • Click OK to close the Security Settings window.

  • Click OK to close the Internet Options window.

  • If you made changes to the JavaScript setting, go back to the website to see if the problem is resolved.
3

If steps 1 and 2 did not resolve the issue, try resetting your browser.







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